Endpoint Manager

Unified Device Management

Manage devices in SCCM, Intune, or hybrid environments from one interface – no more switching consoles or duplicating tasks.

“We cut device provisioning time by more than half because everything is accessible from a single pane of glass.”
– IT Operations Manager

• Centralized console for all devices in SCCM and Intune
• Bulk device actions (imports, reassignments, retirements) without scripting
• Full Autopilot integration for new device enrollment
• Real‑time health and status visibility across environments
• Consistent workflows reduce errors and speed up every process

Application Templates & Bulk Operations

Reuse deployment settings and automate bulk actions to save time and eliminate repetitive work when managing applications at scale.

“We no longer have to configure the same settings over and over – templates let us deploy dozens of apps in minutes.”
– Senior Endpoint Engineer

• Create reusable templates for detection rules, deployment settings, and collections
• Apply the same configuration across multiple applications in one step
• Eliminate scripting with consistent, GUI-driven workflows
• Automate bulk application deployments without increasing risk
• Enforce governance by standardizing app delivery policies

Phased & Automated Deployments

Control risk and speed with pilot-to-production deployment flows that include approval gates and automated rollouts.

“We can roll out updates in controlled waves and stop if something breaks – all without writing a single script.”
– Endpoint Admin Lead

• Build pilot-to-production deployment flows with multiple phases
• Include approval gates to enforce change management policies
• Define success thresholds before advancing to the next phase
• Automatically remove older versions during updates
• Reduce downtime and user disruption with controlled rollouts

Self‑Service & Delegation

Empower end-users to request and install approved applications while safely delegating routine tasks to Tier‑1 administrators.

“Our helpdesk can now handle common requests on their own, and users get what they need faster.”
– IT Service Manager

• Integrated self-service portal for end-user application requests
• Secure approval workflows before apps or services are delivered
• Role-based access for Tier‑1 admins to perform routine tasks
• Reduce IT bottlenecks while maintaining control and compliance
• Improve user satisfaction with faster fulfillment

Device Lifecycle Tools

Automate key lifecycle tasks like enrollment, cloning, and reinstalls to keep your device fleet consistent and secure.

“We can rebuild or reassign devices in minutes instead of hours – everything is standardized and automated.”
– Endpoint Lifecycle Specialist

• Autopilot integration for seamless device onboarding
• Clone devices with consistent configurations and policies
• Perform OS reinstalls and reassignments without manual intervention
• Monitor device health and remediate issues quickly
• Reduce downtime and speed up employee onboarding and offboarding

Application Detector

Identify unmanaged or shadow software across SCCM and Intune environments and bring them back under control.

“We finally have visibility into apps that slipped through official channels – and can remediate them instantly.”
– Security & Compliance Officer

• Scan for unmanaged or unauthorized applications across endpoints
• Get detailed insight into shadow IT risks in your environment
• Remediate issues with direct actions from the same console
• Integrates with Application Manager for seamless control
• Strengthen compliance by enforcing your approved software catalog

Automated Workflows

Reduce manual effort by scheduling and automating endpoint management tasks across SCCM and Intune environments.

“With automated workflows we eliminated entire days of manual work for patching and device updates.”
– Endpoint Manager Admin

• Automate repetitive tasks like patching, deployments, and clean‑ups
• Schedule actions to run during off‑hours for minimal disruption
• Use pre‑built workflows or design custom flows with approval gates
• Ensure consistency and eliminate human error across environments
• Free senior engineers to focus on higher‑value projects

Bulk Actions & Templates

Standardize configurations and deploy them at scale with reusable templates and bulk actions.

“Templates let us deploy 20 applications in one go – everything is pre-configured and consistent.”
– Senior Endpoint Engineer

• Create reusable templates for app settings, collections, and detection rules
• Apply the same configuration across multiple devices or apps at once
• Eliminate repetitive work and reduce risk of human error
• Quickly replicate configurations between tenants or environments
• Speed up large-scale deployments while maintaining standards

Role‑Based Delegation

Empower Tier‑1 admins and helpdesk teams to safely execute routine tasks without compromising security or compliance.

“Our senior engineers are no longer bogged down by basic requests – Tier‑1 can handle them with full control in place.”
– IT Operations Manager

• Assign fine‑grained roles with clear boundaries on actions and data
• Enable helpdesk to handle password resets, software requests, and device tasks
• Maintain audit trails for every delegated action
• Reduce dependency on senior staff for routine endpoint management
• Increase efficiency while protecting security and compliance

Self‑Service Portal

Allow end‑users to request or install approved applications themselves, reducing IT workload and speeding up service delivery.

“Users get the software they need in minutes now – without waiting for IT intervention.”
– Service Desk Lead

• Integrated portal for users to request or install approved apps and services
• Built‑in approval flows to ensure governance and security
• Reduce incoming service tickets and IT bottlenecks
• Improve user satisfaction with faster fulfillment
• Free IT teams to focus on strategic initiatives

Role‑Based Delegation

Empower Tier‑1 admins and helpdesk teams to safely execute routine tasks without compromising security or compliance.

“Our senior engineers are no longer bogged down by basic requests – Tier‑1 can handle them with full control in place.”
– IT Operations Manager

• Assign fine‑grained roles with clear boundaries on actions and data
• Enable helpdesk to handle password resets, software requests, and device tasks
• Maintain audit trails for every delegated action
• Reduce dependency on senior staff for routine endpoint management
• Increase efficiency while protecting security and compliance

Integrated Dashboards

Gain complete visibility into your environment with dashboards that surface key metrics and bottlenecks in real time.

“The dashboard shows us exactly where the issues are – we act before problems impact users.”
– Endpoint Management Lead

• Monitor key metrics like Secure Score, drift status, and deployment success
• Identify issues early with consolidated alerts and insights
• Eliminate the need for separate reporting tools
• Track performance across SCCM, Intune, or hybrid environments
• Prove compliance easily with built‑in audit data

Co‑Management Support

Manage SCCM and Intune together from one interface, eliminating duplicate effort and improving efficiency.

“We finally manage SCCM and Intune like one platform – no more bouncing between consoles.”
– Endpoint Admin Lead

• Control devices and applications across SCCM and Intune in one place
• Unify processes and eliminate duplicate work between environments
• Apply consistent policies and templates across platforms
• Centralize troubleshooting and monitoring to reduce delays
• Streamline operations in hybrid or transitioning environments

Audit Logs & Change History

Maintain full visibility into every change made in Endpoint Manager to quickly identify risks and enforce accountability.

“We can see exactly who made what change, when, and why – that’s huge for audits.”
– Compliance Officer

• Track all device, application, and user management actions
• View detailed change history with timestamps and user data
• Investigate misconfigurations or failures with full context
• Export logs for internal or external audits
• Improve operational accountability across the IT team

Approval Workflows

Require a second set of eyes for sensitive or high‑impact actions like deployments or device wipes.

“No change goes live without proper oversight – that’s saved us from costly mistakes.”
– Endpoint Lead

• Build approval steps into deployment or configuration workflows
• Ensure high‑impact changes are reviewed before execution
• Reduce risk of accidental outages or security missteps
• Enforce change management policies consistently
• Gain confidence in complex, multi‑stage operations

Standardized Templates

Apply consistent policies and configurations across devices and applications to maintain compliance at scale.

“Using templates, we know every deployment meets our security standards – no exceptions.”
– Senior Endpoint Engineer

• Build reusable templates for device and application configurations
• Enforce compliance standards across SCCM, Intune, and hybrid setups
• Remove variation and reduce misconfiguration risk
• Speed up deployments by eliminating manual setup steps
• Replicate policies across tenants, business units, or regions easily

Audit Logs & Change History

Maintain full visibility into every change made in Endpoint Manager to quickly identify risks and enforce accountability.

“We can see exactly who made what change, when, and why – that’s huge for audits.”
– Compliance Officer

• Track all device, application, and user management actions
• View detailed change history with timestamps and user data
• Investigate misconfigurations or failures with full context
• Export logs for internal or external audits
• Improve operational accountability across the IT team

Integrated Dashboards & Reporting

Monitor compliance posture, failed deployments, and security risks from a single dashboard.

“We see issues the moment they happen – no need to pull data from three different tools.”
– IT Security Manager

• Consolidate metrics from SCCM, Intune, and hybrid environments
• Track failed deployments, policy compliance, and endpoint health
• View Secure Score and risk indicators across your environment
• Use real‑time data to remediate issues faster
• Prove compliance during audits without manual reporting work

Device Compliance & Remediation

Enforce compliance policies across SCCM and Intune environments and automatically remediate devices that fall out of compliance.

“We no longer chase non‑compliant devices manually – Endpoint Manager remediates them automatically.”
– IT Security Lead

• Monitor compliance status of devices in real time
• Automatically enforce updates, encryption, and other compliance requirements
• Trigger remediation actions when devices fall out of compliance
• Centralize compliance enforcement across SCCM, Intune, and hybrid setups
• Reduce audit failures and strengthen overall security posture

Self‑Service Portal

Give users the ability to request or install approved software themselves, reducing IT workload and improving user satisfaction.

“Our users can now install the apps they need instantly – no more waiting days for IT to respond.”
– Service Desk Lead

• Integrated portal for requesting or installing approved applications
• Reduce incoming service tickets and delays for end-users
• Maintain full control through optional approval flows
• Increase productivity by enabling users to help themselves
• Improve IT efficiency and the overall user experience

Delegation with Guardrails

Enable helpdesk and Tier‑1 admins to complete routine tasks independently, while protecting production environments.

“Our senior engineers are no longer bogged down by basic tasks – Tier‑1 can safely handle them.”
– IT Operations Manager

• Granular role-based access control with clear permissions
• Allow Tier‑1 to manage users, devices, and app requests without risk
• Maintain compliance through full audit logs and oversight
• Reduce bottlenecks caused by over-reliance on senior staff
• Increase operational responsiveness and efficiency

Guided Workflows

Intuitive, step-by-step workflows simplify complex processes and reduce errors for both IT staff and end-users.

“Even new admins can perform tasks confidently – the interface guides them through every step.”
– Endpoint Manager Admin

• Step-by-step workflows for common device and application tasks
• Minimize errors and misconfigurations with built-in guidance
• Reduce training time for new IT team members
• Provide clarity to end-users when performing self-service tasks
• Improve overall speed and quality of endpoint management

Notifications & Approvals

Keep users informed and maintain control by requiring approvals for sensitive actions and automatically notifying stakeholders.

“Everyone knows where their request stands – fewer tickets and no endless follow-ups.”
– Service Desk Lead

• Approval gates for sensitive actions like deployments or device wipes
• Automatic notifications keep users informed at every step
• Reduce inbound status queries to the helpdesk
• Provide a clear audit trail for change management
• Ensure accountability and consistent processes across IT

Integrated Feedback Loops

Allow end-users to provide feedback or report issues directly within Endpoint Manager, streamlining support and resolution.

“Users can flag issues right in the tool – IT sees them immediately and can respond faster.”
– IT Service Manager

• Capture user feedback during self-service or scheduled tasks
• Route issues directly to the appropriate IT team
• Eliminate manual ticket creation for common issues
• Analyze feedback trends to improve IT processes
• Close the loop with automated updates to the user

End‑User Scheduling

Let users schedule software installations or upgrades at a time that works best for them, reducing disruption and support tickets.

“Users love that they can pick when updates happen – and we no longer get complaints about bad timing.”
– IT Operations Lead

• Allow users to choose when software installs or upgrades run
• Reduce disruptions during peak work hours
• Integrates with deployment workflows to maintain control
• Improve user satisfaction and compliance with updates
• Lower the number of missed installations and escalations

Unified Application Manager

Manage applications across SCCM, Intune, and hybrid environments from a single, consistent interface.

“We no longer bounce between consoles – we manage all applications in one place.”
– Endpoint Admin Lead

• View and manage SCCM and Intune applications side by side
• Reduce time spent switching between multiple admin consoles
• Monitor deployment status and errors in real time
• Apply consistent policies and settings across environments
• Streamline management of hybrid deployments

Application Packaging & Conversion

Package applications once and convert them for deployment across SCCM, Intune, or hybrid environments.

“We cut packaging time in half by building once and deploying everywhere.”
– Software Packaging Engineer

• Create consistent packages ready for SCCM and Intune
• Eliminate the need to repackage for each environment
• Convert packages easily between supported formats
• Standardize detection methods and install commands
• Reduce packaging errors and maintenance overhead

Phased & Automated Deployments

Roll out applications safely with built‑in pilot‑to‑production deployment flows and approval steps.

“We can catch issues in the pilot phase before they impact everyone.”
– Endpoint Deployment Manager

• Configure multi‑phase deployment flows with automatic advancement
• Use pilot groups to reduce risk before full rollout
• Add approval gates to meet change management requirements
• Automatically clean up failed deployments or retries
• Increase reliability of every application deployment

Update & Replace Applications

Replace older application versions automatically with the latest releases across all endpoints.

“Users always have the latest version – we don’t have to chase outdated software.”
– IT Service Manager

• Automatically remove outdated versions during updates
• Apply consistent update policies across SCCM and Intune
• Minimize security risk from unsupported software
• Track update success and remediate failed endpoints
• Ensure a consistent application landscape company‑wide

Application Templates

Standardize application settings, detection methods, and collections with reusable templates.

“Templates make every deployment consistent – no one forgets a step.”
– Endpoint Management Lead

• Reuse templates across multiple apps and environments
• Ensure consistent detection rules, install commands, and user experience
• Reduce repetitive work and deployment errors
• Save time when creating or updating application deployments
• Standardize configurations across teams and regions

Retirement & Cleanup

Retire unused applications and clean up stale deployments across SCCM, Intune, and hybrid environments.

“We have a clean application catalog now – no more outdated or unused apps cluttering things up.”
– Endpoint Admin Team

• Identify unused or outdated applications easily
• Retire apps cleanly from all environments and endpoints
• Prevent security risks from abandoned software
• Keep your application catalog accurate and up‑to‑date
• Free up storage and reduce management overhead

Integrated Dashboards

Consolidate data from SCCM and Intune into a single real‑time view to simplify monitoring and decision‑making.

“The dashboards give us a live view of our environment – we no longer pull data from multiple tools.”
– Endpoint Management Lead

• Single source of truth for SCCM, Intune, and hybrid environments
• Track key metrics like deployment success, compliance, and device health
• Identify issues and bottlenecks in real time
• Eliminate the need for separate monitoring tools
• Support faster, data‑driven decision‑making

Compliance & Risk Views

Quickly identify non‑compliant devices, failed deployments, and security gaps to improve posture.

“We see which devices are out of compliance instantly – and can fix them before audits.”
– IT Security Manager

• Highlight devices that fail security or compliance policies
• Monitor failed deployments and missed updates
• Spot high‑risk areas before they impact the organization
• Use built‑in filters to focus on specific risks or groups
• Strengthen compliance reporting and remediation efforts

Power BI Integration

Access advanced analytics and visualizations directly within Endpoint Manager through built‑in Power BI integration.

“We can create and share custom dashboards without exporting data – it’s all in one place now.”
– Endpoint Reporting Specialist

• Build advanced analytics dashboards directly in Power BI
• Share reports easily with stakeholders and auditors
• Use role‑based access to protect sensitive data
• Visualize trends and anomalies at a glance
• Eliminate the need for external reporting pipelines

Drill‑Down Reporting

Explore data at the device, user, or application level with just a few clicks to identify root causes quickly.

“We pinpoint problems instantly by drilling down from dashboard overviews into detailed reports.”
– Endpoint Operations Lead

• View granular data on any user, device, or application
• Trace failed deployments back to root causes
• Eliminate time‑consuming manual investigations
• Provide context during troubleshooting and audits
• Access historical trends alongside real‑time metrics

Automated Reports & Alerts

Schedule reports and receive automatic alerts for compliance issues, failed deployments, or other key events.

“We no longer have to remember to run reports – Endpoint Manager sends them automatically.”
– Endpoint Reporting Manager

• Schedule reports to be delivered to specific teams or stakeholders
• Receive real‑time alerts for critical issues or thresholds
• Stay ahead of compliance gaps or operational failures
• Reduce time spent on manual reporting tasks
• Ensure timely action when metrics deviate from norms

Audit‑Ready Data

Provide detailed, exportable data for security and compliance audits without manual effort.

“We can deliver everything auditors need in minutes instead of weeks.”
– Compliance Officer

• Export detailed logs, metrics, and compliance reports instantly
• Provide auditors with exactly the data they need
• Demonstrate full accountability and historical trends
• Reduce the time and stress of audit preparation
• Improve confidence in your overall compliance posture